As of June 15, 2022, this site no longer supports Internet Explorer. Please use another browser for the best experience on our site.

Product Support

Product FAQs


Why are the COM ports for my NPort not listed in the Windows Device Manager when I use the NPort Administrator to map the ports?

I’ve installed the NPort Administration Suite and have added COM ports using the NPort Administrator. However, I cannot see these COM ports in the Device Manager.


Due to how the NPort Administration Suite works, COM ports added using the NPort Administration Suite are not visible in the Windows Device Manager*. If you need to check these COM ports, you can view the COM ports in the NPort Administrator.

*To see the COM ports in Windows Device Manager, use the NPort Windows Driver Manager to map the COM ports.

NPort Windows Driver Manager

Download v2.0
  • Windows 2000
  • Windows 95
  • Windows 98
  • Windows 98 SE
  • Windows ME
  • Windows NT
  • Windows Server 2003
  • Windows Server 2008
  • Windows Vista
  • Windows XP
Download v3.0
  • Windows 10
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016


Relevant Products

NPort 5000AI-M12 Series · NPort 5100 Series · NPort 5100A Series · NPort 5200 Series · NPort 5200A Series · NPort 5400 Series · NPort 5600 Series · NPort 5600-DT Series · NPort 5600-DTL Series · NPort P5150A Series ·

Was this useful?
Rate this article
Thanks for rating our content. Any comments or suggestions?
Thanks for your feedback!
  •   Print this page
  • You can manage and share your saved list in My Moxa
Contact Moxa Support

Still need assistance with your Moxa product? Get help and save time by initiating an online support request and we will connect you to an expert.

Added To Bag
You have some items waiting in your bag; click here to finish your quote!