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IEX-402 Series

Industrial managed SHDSL Ethernet extenders

moxa-iex-402-series-image-1-(1).jpg | Moxa

Features and Benefits

  • Automatic CO/CPE negotiation reduces configuration time
  • Link Fault Pass-Through (LFPT) support and interoperable with Turbo Ring and Turbo Chain
  • LED indicators to simplify troubleshooting
  • Easy network management by web browser, Telnet/serial console, Windows utility, ABC-01, and MXview


  • moxa-ul-listed-certification-logo-image.png | Moxa
  • moxa-en50121-4-certification-logo-image.png | Moxa
  • moxa-ce-certification-logo-image.png | Moxa
  • moxa-fcc-certification-logo-image.png | Moxa
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The IEX-402 is an entry-level industrial managed Ethernet extender designed with one 10/100BaseT(X) and one DSL port. The Ethernet extender provides a point-to-point extension over twisted copper wires based on the G.SHDSL or VDSL2 standard. The device supports data rates of up to 15.3 Mbps and a long transmission distance of up to 8 km for G.SHDSL connection; for VDSL2 connections, the data rate supports up to 100 Mbps and a long transmission distance of up to 3 km.

The IEX-402 Series is designed for use in harsh environments. The DIN-rail mount, wide operating temperature range (-40 to 75°C), and dual power inputs make it ideal for installation in industrial applications.

To simplify configuration, the IEX-402 uses CO/CPE auto-negotiation. By factory default, the device will automatically assign CPE status to one of each pair of IEX devices. In addition, Link Fault Pass-through (LFP) and network redundancy interoperability enhance the reliability and accessibility of communication networks. In addition, advanced managed and monitored functionality through MXview, including a virtual panel, improve the user experience for quick troubleshooting.

Additional Features and Benefits

  • Standard G.SHDSL data rate up to 5.7 Mbps, with up to 8 km transmission distance (performance varies by cable quality)

  • Moxa proprietary Turbo Speed connections up to 15.3 Mbps

  • Supports Link Fault Pass-Through (LFP) and Line-swap fast recovery

  • Supports SNMP v1/v2c/v3 for different levels of network management

  • Interoperable with Turbo Ring and Turbo Chain network redundancy

  • Support Modbus TCP protocol for device management and monitoring

  • Compatible with EtherNet/IP and PROFINET protocols for transparent transmission

  • IPv6 Ready

  • 10/100BaseT(X) Ports (RJ45 connector)

    Auto negotiation speed
    Full/Half duplex mode
    Auto MDI/MDI-X connection

  • Combo Port, RJ-11 (RJ45 connector) or Detachable 2-Contact Terminal Block


  • Standards

    IEEE 802.1p for Class of Service
    IEEE 802.3 for 10BaseT
    IEEE 802.3u for 100BaseT(X)
    IEEE 802.3x for flow control
    IEX-402-VDSL2 Series: ITU G.993.2
    IEX-402-SHDSL Series: ITU-T G.991.2

  • Management

    SNMPv1/v2c/v3, Modbus TCP, Back Pressure Flow Control, DHCP Client, HTTP, LLDP, Syslog, Telnet, TFTP

  • MIB


  • Time Management


  • MAC Table Size

    1 K

  • Packet Buffer Size

    512 kbits

  • LED Indicators

    PWR1, PWR2, FAULT, STATE, LINK/ACT, CO/CPE, 10/100 (TP port)

  • Console Port

    RS-232 (TxD, RxD, GND), 10-pin RJ45 (115200, n, 8, 1)

  • Ethernet Interface

    All models: CO/CPE, SNR/SPEED

    IEX-402-VDSL2 Series: STD/INP

  • Power Connector

    2 removable 2-contact terminal block(s)

  • Input Voltage

    12/24/48 VDC, 9.6 to 60 VDC

  • Input Current

    IEX-402-SHDSL Series: 0.388 A @ 12 VDC, 0.196 A @ 24 VDC, 0.097 A @ 48 VDC
    IEX-402-VDSL2 Series: 0.34 A @ 24 VDC

  • Overload Current Protection


  • Reverse Polarity Protection


  • Housing


  • IP Rating


  • Dimensions

    35 x 130 x 105 mm (1.38 x 5.12 x 4.13 in)

  • Weight

    IEX-402-SHDSL Series: 290 g (0.64 lb)
    IEX-402-VDSL2 Series: 275 g (0.61 lb)

  • Installation

    DIN-rail mounting, Rack mounting (with optional kit)

  • Altitude

    2000 m Please contact Moxa if you require products guaranteed to function properly at higher altitudes.

  • Operating Temperature

    Standard Models: -10 to 60°C (14 to 140°F)
    Wide Temp. Models: -40 to 75°C (-40 to 167°F)

  • Storage Temperature (package included)

    -40 to 85°C (-40 to 185°F)

  • Ambient Relative Humidity

    5 to 95% (non-condensing)

  • Safety

    UL 508

  • Hazardous Locations

    IEX-402-VDSL2 Series: ATEX, Class I Division 2

  • EMC

    EN 55032/24

  • EMI

    CISPR 32, FCC Part 15B Class A

  • EMS

    IEC 61000-4-2 ESD: Contact: 6 kV; Air: 8 kV
    IEC 61000-4-3 RS: 80 MHz to 1 GHz: 10 V/m
    IEC 61000-4-4 EFT: Power: 2 kV
    IEC 61000-4-5 Surge: Power: 2 kV
    IEC 61000-4-6 CS: 150 kHz to 80 MHz: 10 V/m; Signal: 10 V/m
    IEC 61000-4-8 PFMF

  • Traffic Control

    IEX-402-VDSL2 Series: NEMA TS2

  • Railway

    EN 50121-4

  • Shock

    IEC 60068-2-27

  • Freefall

    IEC 60068-2-32

  • Vibration

    IEC 60068-2-6

  • Time

    IEX-402-SHDSL Series: 1,311,455 hrs
    IEX-402-VDSL2 Series: 1,498,312 hrs

  • Standards

    Telcordia (Bellcore), GB

Software, Firmware, and Drivers


Name Type Checksum Version Operating System Release Date
Software Package for MXview One Series (Linux version)
291.7 MB
Software Package
  • Linux
Jul 31, 2023 Jul 31, 2023 Release notes
Software Package for MXview One Series (Windows version)
296.2 MB
Software Package
  • Windows 10
  • Windows 11
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
Jul 31, 2023 Jul 31, 2023 Release notes
Firmware for IEX-402 Series (VDSL2 models)
1.4 MB
Aug 27, 2017 Aug 27, 2017 Release notes
SNMP MIB file for IEX-402 Series (vDSL2 models)
116.1 KB
Software Package
Oct 23, 2013 Oct 23, 2013 Release notes
MXview plugin for IEX-402-SHDSL Series
291.8 KB
Software Package
Jan 17, 2013 Jan 17, 2013 Release notes
SNMP MIB file for IEX-402 Series (SHDSL models)
116.2 KB
Software Package
Dec 18, 2012 Dec 18, 2012 Release notes
Firmware for IEX-402 Series (SHDSL models)
1.3 MB
Dec 18, 2012 Dec 18, 2012 Release notes

Support Documents

Name Type Version Release Date
QIG for IEX-402 Series (SHDSL models)
1.1 MB
QIG v2.2 May 09, 2021 May 09, 2021
QIG for IEX-402 Series (VDSL2 models)
1.2 MB
QIG v2.2 May 09, 2021 May 09, 2021
Datasheet for IEX-402 Series
763.3 KB
Datasheet v1.2 Aug 30, 2019 Aug 30, 2019
Tech Note: Recommended Procedure for STP Cable Grounding on Moxa's Industrial Ethernet Switches
558.3 KB
Tech Note v1.0 Feb 12, 2019 Feb 12, 2019
292.5 KB
2D CAD Jan 19, 2018 Jan 19, 2018
345.1 KB
2D CAD Jan 19, 2018 Jan 19, 2018
Manual for IEX-402 Series (VDSL2 models HIG)
1.4 MB
Manual v1.0 May 08, 2013 May 08, 2013
Moxa Managed DSL Ethernet Extender User's Manual
1.9 MB
Manual v1.0 May 07, 2013 May 07, 2013

Available Models (2)

Show Images
moxa-iex-402-shdsl-image.jpg | MoxaIEX-402-SHDSLmoxa-iex-402-shdsl-t-image.jpg | MoxaIEX-402-SHDSL-T
ITU G.993.2 for very high speed digital subscriber line transceivers
ITU-T G.991.2 for single-pair high-speed digital subscriber line
(G.SHDSL) transceivers
10/100BaseT(X) Ports
RJ45 Connector
Combo Port, RJ-11 (RJ45 connector) or detachable 2-contact terminal11
Operating Temp.-10 to 60°C-40 to 75°C
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